Terms of service

LIYA Terms of Service

Welcome to LIYA. By accessing or using our website, placing an order, or engaging with our content, you agree to the following Terms of Service. Please read them carefully before using our site.

1. Overview

These Terms apply to all users of our website, including but not limited to customers, browsers, vendors, and content contributors. By using our site or purchasing something from us, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not use our services.

2. Products & Pricing

All products listed on our site are subject to availability. We reserve the right to change product details, pricing, or availability at any time without notice.

We do our best to ensure product descriptions and images are accurate, but slight variations in colour, texture, or fit may occur due to screen settings, handmade processes, or natural materials.

3. Placing an Order

When you place an order with LIYA:

You confirm all details provided are accurate and complete.
You agree to pay the total amount listed, including shipping and any applicable taxes.
Orders are confirmed only once payment has been successfully processed.

We reserve the right to refuse or cancel any order for reasons including suspected fraud, supply issues, or pricing errors.

4. Returns & Refunds

We only offer refunds or replacements if a product arrives faulty, damaged, or not up to standard. You must contact us within 7 days of receiving your order and provide proof.

For full details, see our Returns and Refund Policy.

5. Shipping & Delivery

Shipping times are estimated and may vary based on your location. We are not responsible for delays caused by couriers, customs, or events outside of our control.

Once an order is dispatched, we are not liable for lost or stolen parcels, but we will do our best to support you in resolving the issue with the courier.

6. Intellectual Property

All content on this website — including images, text, logos, designs, and graphics — is owned by LIYA or used with permission. You may not reproduce, copy, or use our content without written consent.

7. User Conduct

You agree not to:

Use the site for illegal or unauthorized purposes
Interfere with or disrupt the website or services
Post or transmit harmful, false, or abusive content

We reserve the right to suspend or block access to anyone who violates these terms.

8. Privacy

Your privacy matters to us. Any personal information you provide is handled in line with our Privacy Policy. We will never sell your data or share it without your consent, except as required by law.

9. Liability

LIYA is not responsible for:

Any indirect, incidental, or consequential damages from using our site or products
Issues resulting from third-party services or delivery carriers

Use our products at your own discretion and always follow any care instructions provided.

10. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with the updated effective date. Continued use of our site means you accept those changes.

11. Governing Law

These Terms are governed by and interpreted under the laws of England and Wales. Any disputes will be handled in UK courts.

Questions?

If you have any questions about these Terms, feel free to email us at contact@liyadesigns.uk